India’s courts are drowning in millions of pending cases, producing long delays that deny timely justice and erode public trust. Online Dispute Resolution (ODR) — using digital tools to negotiate, mediate, or arbitrate disputes — offers a pragmatic way to move many matters out of crowded courtrooms and into faster, more accessible channels. What ODR Is and What It HandlesODR combines traditional dispute-resolution methods with digital technology: video conferencing, secure do
